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Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy we are pleased to provide this notice to inform you of our practices with respect to how we collect and use personally identifiable information about visitors to the OnRequest Images Website (“Site”).
The Information We Collect
OnRequest Images may collect personally identifiable information when you register for an account with the Site, request information from the Site, or use the Site’s services. Once you register with the Site or sign in to the OnRequest OnPro™ platform, you are not anonymous to us.
Use of Personal Information
We collect information about your use of the Site and our customers in the aggregate in order to improve our service and our Site. We may also use your information to provide customer service, perform research and analysis to improve our product offering, and provide you information customized to your interests. From time to time we may ask you questions relating to your user preferences in order to better serve you and improve the use of our Site. Providing information in many instances may be voluntary, however, if you choose not to provide the information, some products and services may not be available to you.
Any personally identifiable information that you provide may be stored indefinitely. OnRequest Images may choose to use your personal information to communicate with you. If you do not wish to receive direct marketing, you may opt out by contacting us at the “Contact Us” portion of this Site and notifying us that you no longer wish to receive promotional information.
Cookies
Your Internet browser has a feature called "cookies" which may store small amounts of data on your computer about your visit to our Site. When you sign in to the Site, the cookie file captures your username, unique session identifier number and other session data to enable you to traverse through this Site’s various screens without having to authenticate yourself at each new screen. OnRequest Images may set and access cookies on your computer. Usernames and passwords are encrypted in the cookies. However, these cookies tell us nothing about who you are specifically unless you provide personally identifiable information.
If you do not wish to utilize cookies, you may disable or delete them from within your Internet browser application by accessing the security or privacy settings. You will be required to have cookies enabled to access certain portions of the Site. At no time will any advertisers or other companies have access to OnRequest Images’ cookies.
Links to Other Websites
On our Site, you may find additional links or website information for other websites. Any websites to which we link may have different privacy policies and practices from those disclosed on the OnRequest Images Site. OnRequest Images does not assume responsibility for the policies or practices of other websites, and we encourage you to be aware when you leave our Site.
Disclosure
OnRequest Images may disclose this information to affiliates, subsidiaries, agents, imagery providers, business partners, and necessary payment processors, whose privacy policies and practices may be different from those of OnRequest Images’, and for which OnRequest Images assumes no responsibility. Contractors or other third party providers of OnRequest Images who have access to your personal information are required to keep the information confidential and not use it for any purpose other than to carry out the services they are performing for OnRequest Images. OnRequest Images may hire or partner with companies or individuals such as contractors for services including but not limited to: delivery of mailings, customer support, product development, or statistical analysis.
Information about our customers, including personal identifying information, may be disclosed as part of any merger, sale of the company assets or acquisition as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company. We reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public. Other than as described above, OnRequest Images does not sell or rent information about its customers to third parties.
Security
Upon signing in to your account information is password-protected for your privacy and security. OnRequest Images shall provide appropriate physical, electronic, and managerial procedures to safeguard the information submitted on our Site. All commercially reasonable precautions shall be made to ensure correct use of your information and to limit access to your data to our authorized staff.
Editing or Deleting Account Information
OnRequest Images gives you the ability to edit your personal information and preferences at any time by signing into the system and editing your account details. Should you choose to delete your personal information in its entirety, you may request deletion by contacting OnRequest Images Support by phone at 1-866-778-1595 or by emailing .
Privacy of Children
This Site is not directed to children under the age of 13. We operate our Site in compliance with the Children's Online Privacy Protection Act and do not permit registration by, and will not knowingly collect or use personally identifiable information from anyone under 13 years of age unless provided by a legal guardian.
Changes in Policy
OnRequest Images reserves the right to change this privacy policy, and will post any revisions on the Site. We encourage you to review this privacy policy regularly for any changes. Use of this Site will be subject to the current privacy policy.
International Visitors and Clients
The Site is hosted in the United States. If you are visiting from the European Union or other regions with laws governing data collection and use that differ from the laws of the United States, please be aware that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent:
- To the use of your personal data for the purposes identified in this privacy policy; and
- To the transfer of your personal data to the United States.
Questions or Suggestions
If you have any questions about our privacy practices, please feel free to contact us by visiting the “Contact Us” page on this Site, by calling us at 1-877-202-5025, by emailing or by sending us a letter to 1415 Western Avenue, Suite 300, Seattle Washington, 98101.
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